+61
Planned

Add Live chat support

Host1Plus 8 months ago in General • updated by Suryakant Dhange 2 weeks ago 10
I would like to have a live chat support option.
+41
Planned

DDOS protection

Host1Plus 8 months ago in General • updated by Adrian 4 weeks ago 6
I would like DDOS protection for:

- my VPS (whole environment)
- my Cloud Server (whole environment)
- my website and/or service

When commenting, please specify your location preference and indicate the level of protection you require: full (whole IP or subnet) or service-specific.
+27
Planned

Two-factor authentication support

Host1Plus 8 months ago in General • updated by Adrian 4 weeks ago 7
I would like to have a two-factor authentication for Client Area.

Please indicate your preference when commenting:
- SMS
- Mobile Authenticator (Google) app
- Secondary email
- other
+17
Declined

Support in Arabic

Relancer 6 months ago in General • updated by Host1Plus 1 month ago 2

I'd like to provide customer support in Arabic .

Answer
Host1Plus 1 month ago

We strongly believe that service usability should be the priority.

+13

SSD storage backend option

Host1Plus 8 months ago in General 0
I would like SSD-only storage backend as an option when ordering VPS or Cloud Servers.
+10

Unlimited outgoing emails per minute

Host1Plus 8 months ago in General 0
I would like to be able to send unlimited amounts of emails.
+8
Started

24/7 support

Host1Plus 8 months ago in General 0
Improve response time.
+4
Planned

Activate two-factor authentication for cPanel and WHM

Relancer 6 months ago in General • updated by Host1Plus 6 months ago 1

I'd like to activate two-factor authentication for cPanel and WHM. This feature is already exists in cPanel and WHM, Just activate it.

+4
Under review

Ability to encrypt emails

Host1Plus 8 months ago in General 0
Admin: needs a use case description. If anyone has ideas - please comment.
+3

Add an option to purchase multiple IPs on checkout

Host1Plus 8 months ago in General 0
I would like to purchase multiple IPs on checkout.
+3
Declined

Addition of the payment method pagseguro

douglas gomes 7 months ago in General • updated by Mjr2006 4 weeks ago 3
Add the means of payment called pagseguro that has payments via boleto is credit card is very used by brazilian users
Web site: https://pagseguro.uol.com.br

In my case, I get the payments from my clients via pagseguro is to pay my services for him would be easier because of this
Answer
Host1Plus 1 month ago

You can use Boleto system which allows you to pay locally in Brazilian market. We do not have any plans to integrate a second and additional Brazilian payment gateway.

+2
Under review

Could add charge per hour

LRicardo 3 months ago in General • updated by Host1Plus 3 months ago 1

You add credits to your account and as you use the server, your credits are being deducted by the hour. If you destroy your server, you will no longer be charged!

Answer
Host1Plus 3 months ago

Hi,


Thank you for your suggestion. We will into this option.


Have a great day.

+2

Support in Spanish

Host1Plus 8 months ago in General 0
I would like to have support in Spanish language.
+2

Co-location in Brazil

Host1Plus 8 months ago in General 0
I would like to host my own servers in Brazilian DC.
+2
Under review

Streaming

kleber 8 months ago in General 0
Provide streaming and reseller streaming service.
+2

Improve automated payments service

kleber 8 months ago in General 0
Simplify automated payment, allowing me to schedule credit card payments so payment is made only on the right day, avoiding unnecessary billing emails.
+1

Private IPs among owned VMs

Dovainis 4 months ago in General 0
+1
Completed

cPanel instead of DirectAdmin for all users

Patrick Sadler 6 months ago in General • updated by Host1Plus 1 month ago 2

Some users still have to use DirectAdmin , please upgrade us to cPanel.

Answer
Host1Plus 1 month ago

That was completed and from now on you can access our shared hosting services with cPanel servers in https://haphost.com.

+1

Custom VPS or Cloud Server resources on checkout

Host1Plus 8 months ago in General 0
I would like to be able to change specific server resources on checkout.