My website was down for 03 DAYS for a failure of Host1plus communication.
There was a migration during Cristhmas and the communication said it was necessary no further configuration - THAT WAS WRONG!
Due to holiday I just realized my site was down on early 26/Dec, after 02 days!
It took more one day to you inform me that was necessary more RAM in order to put my site UP!
Total of more 03 days DOWN!
Really upset with this bad service. I am still avaliating the damages that my company has suffer due to this fail communication.
I suggest to be more carefull on future communications.
Customer support service by UserEcho